Prana Tova Services Terms & Conditions

By engaging in services with Sara Thornhill of PRANA TOVA, Corp., you acknowledge and agree to the following terms and conditions:

1. Coaching Relationship

• Coaching is a collaborative process designed to support personal growth, goal-setting, and well-being.

• Coaching is not therapy, medical treatment, or a substitute for mental health care.

• The Client is responsible for their own decisions, actions, and results.

2. Confidentiality & Ethics

• The Coach follows the ethical guidelines of the International Coach Federation (ICF).

• All sessions are confidential, except as required by law.

• The Coach provides evidence-based techniques tailored to individual needs.

3. Client Responsibilities

• The Client agrees to communicate openly, be accountable for commitments, and maintain a professional relationship.

• The Client acknowledges that coaching does not diagnose or treat medical conditions.

• If under the care of a mental health professional, the Client is encouraged to inform them of this coaching relationship.

4. Scheduling & Cancellation Policy

• Sessions are scheduled by mutual agreement and conducted via video conferencing.

• A 72-hour notice is required for rescheduling.

• Unused sessions must be utilized within six (6) months of signing; otherwise, they expire.

5. Termination Policy

• Either party may terminate coaching services at any time with written notice.

• The Coach reserves the right to discontinue services if terms are violated.

• All payments are non-refundable.

6. Media Release

• The Client grants permission for their image, voice, and likeness to be used in promotional materials unless otherwise specified in writing.

• The Client waives rights to approve or dispute how such materials are used.

7. Limited Liability

• The Coach makes no guarantees regarding results.

• The Coach is not liable for any actions, inactions, or consequences resulting from coaching.

8. Substance Use Policy

• If a Client appears under the influence of substances, the session may be terminated without refund.

9. Dispute Resolution

• Any disputes will first be addressed through good-faith mediation.

• If legal action is necessary, the prevailing party is entitled to attorney fees and costs.

10. By agreeing to the terms and conditions of this website, enrolling in any coaching program, or registering for any workshop, you consent to be added to our email distribution list. You may unsubscribe at any time using the link provided in each email.

11. Governing Law

• This agreement is governed by the laws of the State of Florida.

By participating in services, the customer / client agrees to these terms.